When will I receive my items?
Item Processing Time
In-stock items will be sent out within 24-72 hours. Non-stock items will be sent out according to different processing time. You can check it from product page. The time we are talking about is a working day and may be delayed if we encounter holidays.
When will I receive my items after I place an order?
There are three key factors that will decide when you will receive your items.
- Shipping Method
|Shipping location||Shipping duration|
|In India||7-10 days|
|Outside India||14-28 days|
- Items in stock will be shipped out in 24-72 hours. Normally items need processing time, and you can check it from the product page.
- Some unavoidable reasons: We will ship out the item according to your requests, but we cannot assure you exactly how many days you can receive this item. There are many factors that may cause the delay of your item, e.g. holiday season, bad weather conditions, strikes as well as war, etc.
How can I track my order?
As to the order status and shipping information of your package, you can refer to “My Account” in our website. When you click the “View Detail” button, there is a column called Order Tracking, where you can view all the detailed information about your order.
How can I return an item?
Customer can return an item after contacting customer support via mail and raising an issue. If the issue is genuine, customer can send the defected/unwanted item to the address provided by customer support team. Return fees is paid by customer.
Do I get a full refund for my returns?
Coruls support refund policy in terms of store currency, meaning you will be given store credits in exchange of returns which you can use to buy other products from store of relevant amount.
If you have any queries, feel free to drop us an email at firstname.lastname@example.org